All products are shipped from our warehouse in Xiamen, China, using trusted international carriers such as DHL, UPS, EMS and DPD.

Once your order is confirmed, it will typically be delivered within 7 to 15 business days to most European destinations.

You will receive a tracking number once your package has been dispatched, so you can monitor the delivery progress in real time.

The following countries are tax-free:

USA, UK, Germany, France, Italy, Spain, Austria, Netherlands, Belgium, Sweden, Poland, Ireland, Portugal, Czech Republic, Luxembourg, Denmark, Greece, Finland, Bulgaria, Slovakia, Slovenia, Romania, Lithuania, Estonia, Hungary, Latvia, Croatia

*During transportation, the goods may be detained by relevant departments due to customs clearance issues (but the probability is extremely small). If this happens, our customer service or logistics customer service will contact you, and you will need to cooperate in submitting customs clearance documents.

*If you fail to cooperate with customs clearance due to personal reasons, resulting in the goods being returned due to customs clearance failure, we will not refund the money.

Your satisfaction is important to us. If for any reason you’re not completely happy with your purchase, we offer a 7-day return service for worry-free shopping，starting from the date your order is delivered. If the product is unused and in its original condition, you may request a return within 7 days of receipt.

To initiate a return, please contact our support team with your order details. The product must be in its original condition and packaging, unused and undamaged.

Please note: while the return is accepted within the 7-day window, return shipping costs are to be covered by the customer.

Refunds will be issued once the returned item has been inspected and approved by our team.