All products are shipped from our warehouse in the Czech Republic, using trusted international carriers such as DHL or UPS.

Once your order is confirmed, it will typically be delivered within 5 to 7 business days to most European destinations.

You will receive a tracking number once your package has been dispatched, so you can monitor the delivery progress in real time.

We offer duty-free shipping on all orders. That means shipping costs and import duties are fully covered by us.

However, please note that local VAT (Value Added Tax) may still apply at the time of delivery, depending on your country’s regulations. This VAT is the responsibility of the customer.

Your satisfaction is important to us. If for any reason you’re not completely happy with your purchase, we offer a 7-day return service for worry-free shopping，starting from the date your order is delivered. If the product is unused and in its original condition, you may request a return within 7 days of receipt.

To initiate a return, please contact our support team with your order details. The product must be in its original condition and packaging, unused and undamaged.

Please note: while the return is accepted within the 7-day window, return shipping costs are to be covered by the customer.

Refunds will be issued once the returned item has been inspected and approved by our team.